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Web Hosting 3

Pre-Sale Questions Regading Web Hosting Packages

Articles

 Available VPS Operating System Templates and ISOs

The following operating systems are available to install on our VPSs through the SolusVM CP....

 Bandwidth on Contracts Greater Than Month-to-Month

Question: I purchased a shared hosting/VPS/dedicated server/colocation plan with xxxx GB. If I...

 Can I order additional IP addresses?

Yes! You can add additional IP addresses to your account during your order or anytime after that...

 Can I use my DirectAdmin/cPanel/WHMCS license at another provider?

No, licenses for DirectAdmin, cPanel, or WHMCS are strictly internal licenses and cannot be used...

 Can you announce my IP addresses for me?

Mean Servers runs our own network under AS Number 32931. We have a good relationship with our...

 Do you SWIP IP address space?

Mean Servers currently uses our public whois server to report IP address allocations as per ARIN...

 Do you charge VAT to European residents?

As a provider of technological services, it is our duty to comply with all laws, both foreign and...

 Do you have an uptime guarantee?

Mean Servers provides a 99.99% uptime guarantee with all services as spelled out in our Service...

 Do you offer DDoS, Distributed Denial of Service, protection or mitigation?

Mean Servers offers DDoS or Distributed Denial of Service protection for clients that have...

 Do you offer IPv6 IP addresses?

Yes and completely free! Mean Servers is dual stacked with both IPv4 and IPv6 running on our...

 How long before my order is setup?

Cloud Hosting and VPS (Virtual Private Servers) These orders are provisioned instantly provided...

 I didn't pass your automated fraud checks, can I still get an account?

Yes, you can still get an account with us depending on why exactly your account was rejected in...

 I paid a one time fee for my DirectAdmin license, can I transfer the license to another service?

No, we do not allow the transfer of our DirectAdmin licenses that we sell for a one time fee. The...

 Mean Servers Affiliate Program

Do you enjoy your services with Mean Servers? Are you constantly singing our praise in the...

 My credit card was declined

My credit card was declined during the order process, can you help? Current clients that are...

 What VPS locations are available?

Mean Servers provides DirectAdmin web hosting, cPanel web hosting and VPS services including our...

 What control panel do you give us to manage our VPS?

Mean Servers utilizes SolusVM to allow our clients full control over their virtual private...

 What crypto currencies do you accept?

Mean Servers accepts the following crypto currencies for all of our DirectAdmin Hosting, cPanel...

 What is an anycast IP address?

An anycast IP address is the same IP address announced from two or more physical locations,...

 What is the provisioning time for your services?

Although the vast majority of our services are provisioned instantly, please refer to this guide...

 What is your refund policy?

Mean Servers aims to ensure all clients are satisfied while at the same time preventing abuse and...

 What locations are the shared hosting plans available out of?

Mean Servers provides web hosting out of both our Denver, Colorado data center and our Los...

 What payment methods do you accept?

Mean Servers accepts Visa, MasterCard, Discover, and American Express through our payment...

 Why you should avoid a VPS with DigitalOcean at all costs

In the past month alone, Mean Servers has migrated about 50 clients out of DigitalOcean to Mean...