As per our terms of services agreement, Mean Servers charges credit cards and PayPal agreements 48 hours prior to the due date on your invoice. This is to allow clients time to resolve any payment problems before the actual due date and prevent service disruptions.
If you plan on cancelling your services with us, you must submit a cancellation request through the client area at least 48 hours before the due date on your invoice, Denver time. Failure to do so will result in charges against your credit card or PayPal account for an additional month. We cannot refund payments that are received after the cancellation window has passed. Unused credit may be applied to your Mean Servers account if requested before the service renewal date for future use.
Unused credit does not expire and can be used to pay any future invoice with Mean Servers including for new services.
- 0 Users Found This Useful
Related Articles
Your card could not be saved, please try again or contact support.
When trying to pay an invoice or update your credit card on file, you receive the following...
My payment method is PayPal (deprecated), how can I change to the new PayPal payment method?
If your account is set to PayPal (deprecated) as it's payment method, please open a ticket with...
What payment methods do you accept?
Mean Servers accepts Visa, MasterCard, Discover, and American Express through our payment...
What crypto currencies do you accept?
Mean Servers accepts the following crypto currencies for all of our DirectAdmin Hosting, cPanel...
My credit card was declined
My credit card was declined during the order process, can you help? Current clients that are...